Short answer. In Singapore, dial 995 for the Singapore Civil Defence Force (SCDF): fire, rescue and emergency ambulance. Dial 999 for the Police 1. People who are deaf, hard of hearing or speech-impaired can text SCDF on 70995; the Police SMS line 70999 is also for situations where it is unsafe to talk 1. SCDF is the lead agency for civil defence, shelters and public warning 1.
Which number do I call in an emergency?
| Number | Service |
|---|---|
| 995 | SCDF – fire, rescue and emergency ambulance 1 |
| 999 | Police 1 |
| 70995 (SMS) | SCDF Emergency SMS, for the deaf, hard of hearing or speech-impaired 1 |
| 70999 (SMS) | Police Emergency SMS – when it is unsafe to talk, or for people with speech or hearing impairment 1 |
The SGSecure app can also place 999 calls and send SMS to the Police 2.
Which numbers are for non-emergencies?
| Number | Service |
|---|---|
| 1800 280 0000 | SCDF Hotline – non-emergency, e.g. reporting fire hazards 1 |
| 6262 6262 | NurseFirst helpline – advice on where to seek non-emergency medical help 1 |
| 1800 752 1800 | City Energy – piped town gas matters, including gas leak reporting 1 |
| 1800 342 5222 | Building and Construction Authority (BCA) – structural defects after tremors 1 |
| 1800 2255 782 | PUB, the national water agency – water supply matters 1 |
| 1800 778 8888 | SP PowerGrid – electricity supply interruption 1 |
| 1800 241 7711 | HDB Essential Maintenance Service Unit (EMSU) – power failure and structural defects in HDB buildings 1 |
These numbers come from SCDF's Civil Defence Emergency Handbook, 10th edition (2026) 1. The official Ready Bag list suggests keeping a written list of essential service numbers, such as utility and insurance companies, together with personal contact numbers 1. See Singapore's official kit list.
Who are the official sources in a crisis?
- Singapore Civil Defence Force (SCDF) – https://www.scdf.gov.sg – civil defence, shelters, Public Warning System and SG Alert 1.
- SGSecure (Ministry of Home Affairs) – https://www.sgsecure.gov.sg – the national SGSecure campaign and app 2.
- Building and Construction Authority (BCA) – https://www1.bca.gov.sg – building and shelter plans.
- National Environment Agency (NEA) – https://www.nea.gov.sg – including radiation protection.
How do I receive official warnings?
Through the Public Warning System sirens, the SGSecure app, SG Alert cell broadcast as it rolls out, free-to-air FM radio and TV, and SCDF's social media channels 1. See Emergency alerts in Singapore.
How do I prepare my household's contact plan?
Write down the numbers above and your family's contacts, keep a copy in your Ready Bag, and agree where to meet if phones fail. Our guide How do I make a family emergency plan? walks through it, and Emergency preparedness for children, seniors and people on medication covers household members who need extra help.
Frequently asked questions
Is 995 the number for an ambulance in Singapore?
Yes. 995 reaches SCDF for fire, rescue and emergency ambulance 1.
What if I cannot speak on the phone?
Text 70995 (SCDF) or 70999 (Police). The Police line is also for situations where it is unsafe to talk 1.
Who do I call for a gas leak?
City Energy, on 1800 752 1800, handles piped town gas matters, including gas leak reporting 1.
Who do I call about non-urgent medical advice?
The NurseFirst helpline, 6262 6262, advises on where to seek non-emergency medical help 1.
Sources
- Singapore Civil Defence Force (SCDF) — Civil Defence Emergency Handbook (10th edition, 2026) – English — https://www.scdf.gov.sg/docs/default-source/comm.---volunteers-(docs)/2026-scdf-emergency-handbook(eng)_16-oct.pdf (accessed 2026-10-20)
- SGSecure / Ministry of Home Affairs — SGSecure App — https://www.sgsecure.gov.sg/resources/app (accessed 2026-10-20)
Turn this into action
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Sources
- Singapore Civil Defence Force (SCDF) · Civil Defence Emergency Handbook (10th edition, 2026) – English checked 2026-10-20
- SGSecure / Ministry of Home Affairs · SGSecure App checked 2026-10-20