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Iceland · Emergency numbers

Emergency numbers and agencies in Iceland

112 is Iceland's only emergency number, also by web chat and app. Red Cross 1717 for evacuation registration; Heilsuvera +354 513 1700.

Updated 2026-10-20· 9 official sources

Short answer. 112 is Iceland's only emergency number. It is run by Neyðarlínan, which also offers web chat on 112.is and the 112 Iceland app 1. The Red Cross helpline 1717 is where evacuees staying outside a mass-care centre must register 23. Civil protection is coordinated by the Department of Civil Protection and Emergency Management of the National Commissioner of Police 45.

Which numbers should I know in Iceland?

Number Use
112 All emergencies; also via web chat on 112.is and the 112 Iceland app 1
+354 570 2112 Reach 112 Iceland from abroad 1
+354 809 0112 Reach 112 via satellite phone 1
+354 599 0112 Backup if 112 cannot be reached from within Iceland 1
1717 Red Cross helpline; registration during evacuations 23
+354 513 1700 Health advice 24/7 (Heilsuvera) 6

The official kit list asks for a written list of important phone numbers 7. Keep these numbers on paper with your kit. See important documents.

Can I contact 112 without calling?

Yes. 112 can be reached by web chat on 112.is, and the 112 Iceland app contacts 112 by text without a call and sends the caller's location 18. Hikers can also send their GPS location to 112 through the Safetravel app 6.

Who is in charge during an emergency?

Agency Role
Almannavarnadeild ríkislögreglustjóra (Department of Civil Protection and Emergency Management), almannavarnir.is Coordinates civil protection 45
Neyðarlínan (112 Iceland), 112.is/en Runs the 112 number and the area SMS alert system 14
Rauði krossinn á Íslandi (Icelandic Red Cross), raudikrossinn.is Runs mass-care centres and the 1717 helpline 3
Geislavarnir ríkisins (Icelandic Radiation Safety Authority), island.is/s/geislavarnir-rikisins Radiation safety; joint iodine advice with the Chief Epidemiologist 9
Safetravel / ICE-SAR, safetravel.is Travel safety information and alerts 6

Who orders an evacuation?

Evacuation orders come from the National Commissioner of Police or the local police chief, and/or the Icelandic Met Office, and residents must comply 5. The Red Cross runs the mass-care centres; evacuees staying elsewhere must register with the 1717 helpline 23. The visual signals used during evacuations are on the Iceland alerts page.

Frequently asked questions

What is the emergency number in Iceland?

112, the only emergency number, run by Neyðarlínan 1.

How do I call Icelandic emergency services from abroad?

Dial +354 570 2112 1.

What if 112 does not work?

Use the backup number +354 599 0112 from within Iceland, or the web chat on 112.is 1.

Where can I get non-urgent health advice?

Heilsuvera, 24/7, at +354 513 1700 6.

Sources

  1. Neyðarlínan (112 Iceland) — Contacting 112 — https://www.112.is/en/samtal-vid-1-1-2 (accessed 2026-10-20)
  2. Almannavarnir (Ríkislögreglustjóri) — Heimilið: Forvarnir og viðbragð — https://www.almannavarnir.is/heimilid/ (accessed 2026-10-20)
  3. Rauði krossinn á Íslandi — Neyðarvarnir — https://www.raudikrossinn.is/verkefni/innanlandsverkefni/hamfarir-og-neydaradstod/neydarvarnir/ (accessed 2026-10-20)
  4. Almannavarnir (Department of Civil Protection and Emergency Management) — 112 alert system — https://almannavarnir.is/112-alert-system (accessed 2026-10-20)
  5. Almannavarnir (Ríkislögreglustjóri) — Rýmingar — https://www.almannavarnir.is/almannavarnarstig/rymingar/ (accessed 2026-10-20)
  6. Safetravel / ICE-SAR (Slysavarnafélagið Landsbjörg) — Safetravel - Be safe in Iceland — https://safetravel.is/ (accessed 2026-10-20)
  7. Rauði krossinn á Íslandi — Það er mikilvægt að öll heimili landsins geti komist af í að minnsta kosti 3 daga. (Viðlagakassi prentanlegur listi) — https://www.raudikrossinn.is/media/30fh3vkd/ertu-klar-listi.pdf (accessed 2026-10-20)
  8. Fjarskiptastofa (Electronic Communications Office of Iceland) — Fimm mínútur sem geta skipt sköpum í neyð — https://island.is/s/fjarskiptastofa/frett/fimm-minutur-sem-geta-skipt-skoepum-i-neyd (accessed 2026-10-20)
  9. Embætti landlæknis – Sóttvarnalæknir og Geislavarnir ríkisins — Ekki ástæða fyrir heimili að eiga joðtöflur vegna ástandsins í Úkraínu — https://island.is/s/landlaeknir/frett/ekki-astaeda-fyrir-heimili-ad-eiga-jodtoeflur-vegna-astandsins-i-ukrainu (accessed 2026-10-20)

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Sources

  1. Neyðarlínan (112 Iceland) · Contacting 112 checked 2026-10-20
  2. Almannavarnir (Ríkislögreglustjóri) · Heimilið: Forvarnir og viðbragð checked 2026-10-20
  3. Rauði krossinn á Íslandi · Neyðarvarnir checked 2026-10-20
  4. Almannavarnir (Department of Civil Protection and Emergency Management) · 112 alert system checked 2026-10-20
  5. Almannavarnir (Ríkislögreglustjóri) · Rýmingar checked 2026-10-20
  6. Safetravel / ICE-SAR (Slysavarnafélagið Landsbjörg) · Safetravel - Be safe in Iceland checked 2026-10-20
  7. Rauði krossinn á Íslandi · Það er mikilvægt að öll heimili landsins geti komist af í að minnsta kosti 3 daga. (Viðlagakassi prentanlegur listi) checked 2026-10-20
  8. Fjarskiptastofa (Electronic Communications Office of Iceland) · Fimm mínútur sem geta skipt sköpum í neyð checked 2026-10-20
  9. Embætti landlæknis – Sóttvarnalæknir og Geislavarnir ríkisins · Ekki ástæða fyrir heimili að eiga joðtöflur vegna ástandsins í Úkraínu checked 2026-10-20

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